Welcome to Residence Bedding & Furniture Co., Ltd. (RS Residence).
Please read the terms and conditions carefully before using our application, services and products. This is a contract between you and RS Residence.
By accessing our platform, it means that you agree to our terms and conditions. If you do not agree to our terms and conditions, you may stop using our application and services.
RS Residence has the right to change or modify these conditions whenever require and does not need to give prior information. You need to be updated with the changes and accept that you agree to these changes and abide by them.
1. Making an order
Once you have selected the products into your cart, you will be asked to submit or cancel the order. Once the order is confirmed, you will receive a confirmation email. Please make sure the information that you have entered is correct, especially your name, address and phone number as well as the list of your order.
Please note that once you have placed an order, you will not be able to cancel your order online. In case you want to cancel your order, please call +855 85 566 168 or +855 93 686 636 immediately, no more than 3 minutes after you placed the order online.
2. Price & Payment
In case you have any complaint regarding the quality of our products and services provided by RS Residence. Please give us a call at +855 85 566 168 or +855 93 686 636, we will try our best to assist you.
Customers may choose to make cash payment in person upon delivery or make an online payment.
A discount may apply to your order when there is a promotion on the product displayed by RS Residence.
3. Delivery Policy
Delivery time may vary depending on each customer’s location. All orders in Phnom Penh are delivered by RS Residence team. For orders outside of Phnom Penh, we will use a delivery agency or courier to customers in the provinces. We aim to deliver our orders within 24 hours for customers located in Phnom Penh. If your order is not delivered within the specified time, please call us at +855 85 566 168 or +855 93 686 636, we will ensure that you receive the order as soon as possible.
If you fail to accept the delivery when it has arrived at your destination or we were unable to deliver at the designated time due to the insufficient instructions or directions that you have provided. The order would be deemed to have been delivered to you and you will be held accountable for the order.
Please note that there might be cases where it is not possible to deliver to some locations. If this is the case, we will inform you in advance and either cancel the order or deliver to an alternative address provided by you.
Unless otherwise stated, RS Residence own the intellectual property rights for all material on RS Residence. All intellectual property rights are reserved. You may access this from RS Residence for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
You warrant and represent that:
You hereby grant RS Residence a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media.
5. Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our application and the use of this application. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
7. Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with Cambodian law. Disputes arising in connection with these terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the Cambodian courts.
8. Additional terms